MVP Launch

User Research (B2C)

0-1 Product Development

Build your CV with a Lego-style online editor

MVP Launch

User Research (B2C)

0-1 Product Development

Build your CV with a Lego-style online editor

In 3 months we acheieve

In 3 months we acheieve

+

+

PDF Downloads

PDF Downloads

PDF Downloads

+

+

Unique Users

Unique Users

Unique Users

What are we building?

We are inspired to create a convenient, simple, easy-to-use CV builder tool.

This tool is all about making the process of building a CV simple and stress-free. We want to help you create a fantastic CV that showcases your skills and experience in the best possible way.

What are we building?

We are inspired to create a convenient, simple and easy to use CV builder tool.

This tool is all about making the process of building a CV simple and stress-free. We want to help you to create a fantastic CV that showcases your skills and experience in the best way possible.

Who are we?

We're excited to be creating a CV builder tool called CV Icream. Imagine making a CV as easy and fun as scooping ice cream. We are passionate about solving real-world problems.

Who are we?

We're excited to be creating a CV builder tool called CV Icream. Imagine creating a CV that's as easy and fun as scooping ice cream. we are passionate about solve the real world problems.

UX Designer

UX Designer

1 CPO, 1 PM,

1 UX/UI designer, 2 Devs

1 CPO, 1 PM,

1 UX/UI designer, 2 Devs

03/2022 - 04/2023

03/2022 - 04/2023

MVP launched

MVP launched

It starts from a “ CV template ”

It starts from a “ CV template ”

My first UX design role started with a personal challenge: crafting a professional CV that stood out. I explored the internet for templates, writing guides, and any tool to streamline the process.

At first, I tried traditional methods like Google Docs and Word and even experimented with CV templates. While these options offered some flexibility, they also required significant time and effort. Adjusting content, aligning grids, and ensuring consistent spacing became a repeating task, often leaving me with underwhelming PDF exports.

Then, I tried an online CV builder platform. It was overwhelming with all the different functions and lots of advertising. Finally, I reached the end of finishing the CV and tried to download it. The pop-up window told me this was a paid feature for downloading PDFs.

All in all, the search results are overwhelming, and old-fashioned ways are time-consuming.

My first UX design role started with a personal challenge: crafting a professional CV that stood out. I explored the internet for templates, writing guides, and any tool to streamline the process.

At first, I tried traditional methods like Google Docs and Word and even experimented with CV templates. While these options offered some flexibility, they also required significant time and effort. Adjusting content, aligning grids, and ensuring consistent spacing became a repeating task, often leaving me with underwhelming PDF exports.

Then, I tried an online CV builder platform. It was overwhelming with all the different functions and lots of advertising. Finally, I reached the end of finishing the CV and tried to download it. The pop-up window told me this was a paid feature for downloading PDFs.

All in all, the search results are overwhelming, and old-fashioned ways are time-consuming.

We talked to people who are doing CV writing at the moment

We talked to people who are doing CV writing at the moment

Open resource : unDraw

We talk to 5 people that are:

  1. non-native English speakers

  2. Transition / fresh into the tech / product / UX design industry

  3. Job hunting in the UK / Europe

We talk to 5 people that are:

  1. non-native English speakers

  2. Transition / fresh into the tech / product / UX design industry

  3. Job hunting in the UK / Europe

We notice we have 3 different background users, but there are many online tools to create a CV

We notice we have 3 different background users, but there are many online tools to create a CV

They care about the things that can practically help them write a CV to shine

They care about the things that can practically help them write a CV to shine

Layout and spacing on the CV always stay in place

Layout and spacing on the CV always stay in place

Eye-catching CV add extra points

Eye-catching CV add extra points

Assistant of writing

Assistant of writing

The flexibility of editing anytime and anywhere

The flexibility of editing anytime and anywhere

Transparency about pricing of service

Transparency about pricing of service

Insight

Our user interviews revealed a fascinating insight: some participants compared building their CV to playing with Lego. They enjoyed the creative freedom and the satisfaction of creating a final product they could proudly share.

However, the interviews also highlighted a different set of concerns. Several participants mentioned Applicant Tracking Systems (ATS) and their CV's visibility. They desired a tool to optimise their CVs for ATS compatibility, increasing their chances of being seen by potential employers.

Our user interviews revealed a fascinating insight: some participants compared building their CV to playing with Lego. They enjoyed the creative freedom and the satisfaction of creating a final product they could proudly share.

However, the interviews also highlighted a different set of concerns. Several participants mentioned Applicant Tracking Systems (ATS) and their CV's visibility. They desired a tool to optimise their CVs for ATS compatibility, increasing their chances of being seen by potential employers.

“ It's like building with Lego; imagine the design and attempt to build a masterpiece.”

“ It's like building with Lego; imagine the design and attempt to build a masterpiece.”

Participant from user research interview

Let's play around together and create your own CV layout.

It's as easy as pressing and dragging to where you want to be.

Let's play around together and create your CV layout.

It's as easy as pressing and dragging to where you want to be.

It’s everyone’s story, and we build the website around their stories

It’s everyone’s story, and we build the website around their stories

From talking to the interviewees, we slowly realised that the experience of creating a CV is not only about writing about your experiences but also assuring job hunters can easily use the templates to create a CV that belongs to them. Also, they can make changes quickly without visually messing up their layout.

We aim to ensure a seamless transition from job-hunting to the CV writing process without concerns about the final product meeting industry standards.

From talking to the interviewees, we slowly realised that the experience of creating a CV is not only about writing about your experiences but also assuring job hunters can easily use the templates to create a CV that belongs to them. Also, they can make changes quickly without visually messing up their layout.

We aim to ensure a seamless transition from job-hunting to the CV writing process without concerns about the final product meeting industry standards.

Insight

We utilised a CV template designed by our UI designer to comprehend the fundamental requirements and objectives for crafting a CV from the interviewees.

We observed that interviewees tended to respond with abstract answers when not provided with visuals or a template.

However, we better understood their responses when presented with the template or visuals. Consequently, we used this CV template in the product development and iterative processes.

We utilised a CV template designed by our UI designer to comprehend the fundamental requirements and objectives for crafting a CV from the interviewees.

We observed that interviewees tended to respond with abstract answers when not provided with visuals or a template.

However, we better understood their responses when presented with the template or visuals. Consequently, we used this CV template in the product development and iterative processes.

How might we help users craft their CVs efficiently, ensuring the outcome meets hiring guidelines?

How might we help users craft their CVs efficiently, ensuring the outcome meets hiring guidelines?

How might we help users craft their CVs efficiently, ensuring the outcome meets hiring guidelines?

We aimed to create the MVP quickly, test it, and then build upon that foundation.

We aimed to create the MVP quickly, test it, and then build upon that foundation.

Our user research revealed an interesting trend: CV template platforms increasingly offer additional features beyond templates, turning them into multi-functional job search platforms.

However, this shift seems to come at the expense of their original purpose: helping users create strong CVs. We noticed that these platforms might be spreading too thin, overlooking the need to thoroughly address users' core needs when crafting their CVs.

This is where CV Icream comes in! We aim to develop a Minimum Viable Product (MVP in the first phase) focusing on one key objective: helping users create visually appealing, industry-standard CVs.

We believe that dedicating our efforts to this single goal can deliver a more effective and user-centred solution. And build the products around the needs of creating a solid CV.

Our user research revealed an interesting trend: CV template platforms increasingly offer additional features beyond templates, turning them into multi-functional job search platforms.

However, this shift seems to come at the expense of their original purpose: helping users create strong CVs. We noticed that these platforms might be spreading too thin, overlooking the need to thoroughly address users' core needs when crafting their CVs.

This is where CV Icream comes in! We aim to develop a Minimum Viable Product (MVP in the first phase) focusing on one key objective: helping users create visually appealing, industry-standard CVs.

We believe that dedicating our efforts to this single goal can deliver a more effective and user-centred solution. And build the products around the needs of creating a solid CV.

Problems solving along the way

Problems solving along the way

So here it is: CV Icream is online (it's the MVP). We found 5 participants to do remote moderated usability testing and collected 23 participants who work in design, tech, retail, and education industries to do remote unmoderated testing. And we discovered some problems and potential product developments.

So here it is: CV Icream is online (it's the MVP). We found 5 participants to do remote moderated usability testing and collected 23 participants who work in design, tech, retail, and education industries to do remote unmoderated testing. And we discovered some problems and potential product developments.

Problems from the usability testing:

  • Confusing language, such as 'templates' and 'layouts.'

  • The variety of editing tools and styles, etc...

  • The testers couldn't upload their existing files to our website.

  • Tips for content writing, for example.

  • Spacing and padding.

  • Flexibility of moving editing blocks.

  • Mobile behaviour.

Problems from the usability testing:

  • Confusing language, such as 'templates' and 'layouts.'

  • The variety of editing tools and styles, etc...

  • The testers couldn't upload their existing files to our website.

  • Tips for content writing, for example.

  • Spacing and padding.

  • Flexibility of moving editing blocks.

  • Mobile behaviour.

The good news from the feedback is we gather problems and document potential ideas for future product development.

The feedback returned positive, and they liked the website, solely focusing on creating a solid CV. They would like to see further website development and be able to use it to make their CVs.

The bad news is that we had several small or detailed problems with our participants. So, we took notes from team members and discussed the urgent needs and goals for the users to use the platform and what's stopping them from completing a happy path.

The good news from the feedback is we gather problems and document potential ideas for future product development.

The feedback returned positive, and they liked the website, solely focusing on creating a solid CV. They would like to see further website development and be able to use it to make their CVs.

The bad news is that we had several small or detailed problems with our participants. So, we took notes from team members and discussed the urgent needs and goals for the users to use the platform and what's stopping them from completing a happy path.

3Layouts* 7Colours* 2Font sizes* 6Fonts = 252CV combinations

3 Layouts* 7 Colours* 2 Font sizes* 6 Fonts =

252 CV combinations

Movable blocks

Movable blocks

Movable blocks

Flexible order

Design bar

Design bar

Design bar

Create unique style

Comments

Comments

Comments

Interact collaborating

Editing tool

Editing tool

Editing tool

Customise the content

Mobile friendly

Mobile friendly

Mobile friendly

Instant access

Future product building

Future product building

Community building

Community building

We're more than just an online tool. We're passionate about building a supportive community that connects junior and senior professionals. Because we believe in the incredible power of shared knowledge and experience. We want to create a space where everyone can learn, grow, and build meaningful connections.

We're more than just an online tool. We're passionate about building a supportive community that connects junior and senior professionals. Because we believe in the incredible power of shared knowledge and experience. We want to create a space where everyone can learn, grow, and build meaningful connections.

AI assistant

AI assistant

Our CV tool helps you write with confidence. Reduce the errors with our built-in AI and focus on showcasing your skills. Get started quickly with built-in prompts, and focus on the impressive, error-free CV.

Our CV tool helps you write with confidence. Reduce the errors with our built-in AI and focus on showcasing your skills. Get started quickly with built-in prompts, and focus on the impressive, error-free CV.

Note-taking

Note-taking

It makes writing interactive. Brainstorm, share drafts, and get feedback—all in one place. Collaborate with friends, mentors, or career advisors to craft a polished and unique CV.

It makes writing interactive. Brainstorm, share drafts, and get feedback—all in one place. Collaborate with friends, mentors, or career advisors to craft a polished and unique CV.

Dashboard

Dashboard

We want to allow you to keep everything organised, accessible, and editable in one place. Say goodbye to messy files and hello to a streamlined CV management system! Focus on your career, not your filing.

We want to allow you to keep everything organised, accessible, and editable in one place. Say goodbye to messy files and hello to a streamlined CV management system! Focus on your career, not your filing.

Let's connect

yuyouhsieh@gmail.com

© 2026 Amber Hsieh • All rights reserved

Let's connect

yuyouhsieh@gmail.com

© 2026 Amber Hsieh • All rights reserved

Let's connect

yuyouhsieh@gmail.com

© 2026 Amber Hsieh • All rights reserved